The Green Books are Right Over Here

One of our former managers used to joke that he wanted to re-organize all the books by color. One bookcase full of just red books, another with only yellow books, etc.

Why? Because of exchanges like this:

"Hi, how can I help you?"

"Well, I'm looking for a book"

(That's good - since that's what we sell)

"What book are you looking for?"

"Well, I can't remember the author...or the title...."

(Oh goody) - "What about it do you remember?"

"It had a red cover, I think, with gold letters."

(And that helps just so much)

"Do you remember anything else about it, like what it was about?"

"I think it was about hope, or starting over*, or.....maybe, you know, relationships or something."

(Oh, well, that clears everything right up)

"Um, anything else?"

"No....you haven't heard of it?"

What is really frightening is that sometimes something will click and we'll ask "Do you mean (random bestselling title that was on Oprah a few weeks ago and/or was written by a someone famous)?" and we'll be right.

*'Course, in the kid's section, this would most likely be "it has a dog in it" because, you know, there's so few of those in my department.